Internet Car Sales Specialist — Fast-Paced & Customer-Driven

Graff Auto Campus; Burns Harbor (IN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Graff Auto Campus in Northwest Indiana is seeking an Internet Sales Representative to respond to internet leads and guide guests through the purchasing process across Graff Ford and Toyota. You will help customers with inventory, specials, and financing options while building rapport and driving sales.

You will manage CRM activities, log interactions, and collaborate with store managers to maximize opportunities and improve the customer experience, supporting a fast-paced, customer-first

Qualifications

• Strong communication skills (written and verbal).
• Comfort with technology and CRM systems.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Respond to internet leads, phone calls, and chat inquiries with speed and professionalism.
• Build rapport with customers by sharing inventory, specials, and financing options.
• Set qualified appointments for the sales team across Graff Auto Campus locations.
• Manage CRM activities and log all customer interactions.
• Collaborate with store managers to maximize opportunities and improve customer experience.
• Guide guests through the purchasing process.

Skills

Strong communication

CRM experience

Tech comfortable

Multi-tasking

Automotive experience a plus

Tools

CRM software

Job description

Graff Auto Campus in Northwest Indiana is seeking an Internet Sales Representative to respond to internet leads and guide guests through the purchasing process across Graff Ford and Toyota. You will help customers with inventory, specials, and financing options while building rapport and driving sales.

You will manage CRM activities, log interactions, and collaborate with store managers to maximize opportunities and improve the customer experience, supporting a fast-paced, customer-first