Automotive Parts Specialist – Customer-Focused & Fast-Paced

Graff Ford of Chesterton; Chesterton (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

Graff Ford of Chesterton in Indiana is seeking a Parts Counterperson to oversee the parts sales process from inquiry to invoicing, working with the parts manager to locate non-stock items and complete special orders.

You will communicate with customers about orders, provide friendly service, and follow safety policies while complying with regulations. This role emphasizes strong organization and computer skills, with preference for auto parts sales experience.

Qualifications

• High School Diploma or equivalent required.
• Experience with auto parts sales preferred.
• People focused and obsessed with providing great customer service.
• Ability to work in a fast-paced work environment.
• Strong organizational and time management skills.
• Professional appearance and strong work ethic.
• Proficient with computer skills is preferred.
• Valid and current Driver's License with ability to maintain a good driving record.

Responsibilities

• Oversee the parts sales process from customer inquiry to invoicing the customer.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for any parts that need to be ordered for the customer.
• Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership.
• Perform other duties as assigned.
• Serve as backup to parts counterperson or stocking clerk as necessary.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

Skills

Customer service

Fast-paced environment

Valid driver's license

Computer skills

Education

High School Diploma

Job description

Graff Ford of Chesterton in Indiana is seeking a Parts Counterperson to oversee the parts sales process from inquiry to invoicing, working with the parts manager to locate non-stock items and complete special orders.

You will communicate with customers about orders, provide friendly service, and follow safety policies while complying with regulations. This role emphasizes strong organization and computer skills, with preference for auto parts sales experience.