Internet BDC Specialist: Lead Nurturing & Appointments

Geraldjonesfordaugusta; Augusta (GA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Bonuses

Paid training

Medical and dental plans

Paid vacation

401(k)

Job summary

Gerald Jones Mazda in Augusta, GA is seeking a Phone Sales & Internet BDC Specialist to be the first point of contact for online customers and to drive a fast, friendly buying experience.

You will handle 100+ outbound calls daily, respond to internet leads, and send personalized vehicle walk‑around videos to build trust and excitement. Training is provided, with bonuses based on performance.

Qualifications

• Excellent communication and relationship-building skills.
• Ability to handle 100+ outbound calls daily and respond quickly to inquiries.
• Comfort with texting, email, and video messages to engage customers.

Responsibilities

• Make 100+ outbound calls each day to connect with customers.
• Respond quickly to internet leads, phone inquiries, and text messages.
• Send personalized introduction and vehicle walk‑around videos that build trust and excitement.
• Create meaningful conversations that lead to showroom appointments.
• Deliver an exceptional online buying experience from first contact to showroom arrival.
• Welcome customers when they arrive and provide a seamless transition to the sales team.
• Maintain detailed CRM notes and execute consistent follow‑up.
• Help create lifelong customers through outstanding communication and service.

Skills

Outbound calls

CRM notes

Phone communication

Video walkthroughs

Tools

CRM software

Job description

Gerald Jones Mazda in Augusta, GA is seeking a Phone Sales & Internet BDC Specialist to be the first point of contact for online customers and to drive a fast, friendly buying experience.

You will handle 100+ outbound calls daily, respond to internet leads, and send personalized vehicle walk‑around videos to build trust and excitement. Training is provided, with bonuses based on performance.