Business Development Coordinator / Internet Sales Agent

Gerald Jones Volkswagen Inc; Augusta (GA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive pay and bonuses

Paid training

Medical & dental plans

Paid vacation & holidays

401(k) with benefits

Vehicle purchase discounts

Advancement opportunities

Team‑oriented culture

Job summary

Gerald Jones Mazda in Augusta, GA is seeking a Phone Sales & Internet BDC Specialist to be the first impression of the dealership and a key member of the sales team. The role focuses on rapid response to internet leads, outbound calling, and delivering personalized video content to drive showroom visits.

The ideal candidate thrives on building relationships, communicates across text, email, and video, and maintains CRM notes to ensure follow‑up and lifelong customer relationships.

Qualifications

• Experience in automotive sales is helpful but not required.
• Excellent communication skills and a passion for helping people.
• Strong work ethic and ability to follow through.

Responsibilities

• Make 100+ outbound calls each day to connect with customers.
• Respond quickly to internet leads, phone inquiries, and text messages.
• Send personalized introduction and vehicle walk‑around videos that build trust and excitement.
• Create meaningful conversations that lead to showroom appointments.
• Deliver an exceptional online buying experience from first contact to showroom arrival.
• Welcome customers when they arrive and provide a seamless transition to the sales team.
• Maintain detailed CRM notes and execute consistent follow‑up.
• Help create lifelong customers through outstanding communication and service.

Skills

Phone communication

CRM usage

Video messaging

Customer communication

Tools

CRM software

Job description

Phone Sales & Internet BDC Specialist

Gerald Jones Mazda | Augusta, GA

The automotive industry is changing, and so are we. Today’s customers shop online before they ever visit a dealership. They want fast communication, personalized videos, honest answers, and an easy buying experience.

That’s where you come in. We’re looking for someone who thrives on building relationships, creating excitement, and delivering an exceptional customer experience long before a customer walks through our doors.

What You’ll Do

As our Internet BDC Specialist, you’ll be the first impression of Gerald Jones Mazda and one of the most important members of our sales team.

• Make 100+ outbound calls each day to connect with customers.
• Respond quickly to internet leads, phone inquiries, and text messages.
• Send personalized introduction and vehicle walk‑around videos that build trust and excitement.
• Create meaningful conversations that lead to showroom appointments.
• Deliver an exceptional online buying experience from first contact to showroom arrival.
• Welcome customers when they arrive and provide a seamless transition to the sales team.
• Maintain detailed CRM notes and execute consistent follow‑up.
• Help create lifelong customers through outstanding communication and service.

Who Thrives Here?

This role is perfect for someone who:

• Loves talking with people and building relationships.
• Is highly motivated and enjoys achieving goals.
• Brings positive energy every day.
• Is confident on the phone and comfortable communicating through text, email, and video.
• Is organized, accountable, and committed to following through.
• Embraces coaching and is always looking to improve.
• Wants a career—not just another job.

Experience in automotive sales is helpful but not required. If you have a strong work ethic, excellent communication skills, and a passion for helping people, we’ll provide the training you need to succeed.

What We Offer

• Competitive hourly pay plus performance‑based bonuses.
• Paid training and professional development.
• Medical and dental plans.
• Paid vacation and holidays.
• 401(k) with company benefits.
• Employee vehicle purchase discounts.
• Opportunities for advancement within one of the region’s most respected automotive groups.
• A positive, team‑oriented culture where your effort is recognized and rewarded.