International Manufacturing Support Specialist

Kelly; Saint Charles (MO); On-site; USD 33,000 - 39,000; Full time

Job summary

Kelly Services is seeking a Manufacturing Customer Support Representative – International for an on-site role in Chesterfield, MO. You will support international customers, prepare quotations, process orders, and review blueprints to ensure accurate specs.

Strong communication and problem-solving skills are essential to coordinate with engineering and production teams. Two years in manufacturing customer support is preferred; ERP experience and MS Office proficiency are valued.

Qualifications

• Two years of experience in manufacturing customer support, order processing, manufacturing support, or a related role.
• Ability to read and interpret blueprints and technical drawings.
• Strong written communication, customer service, and problem-solving skills.
• Technical aptitude, attention to detail, and consistent follow-through.

Responsibilities

• Support an assigned international customer territory, communicating primarily through email.
• Prepare quotations and process purchase orders accurately.
• Read blueprints and technical drawings to review dimensions, tolerances, and customer requirements.
• Ask questions to clarify missing information and coordinate with engineering, production, and other departments.
• Investigate order issues, resolve customer concerns, and communicate updates through completion.

Skills

Blueprint reading

Customer service

Problem solving

Attention to detail

Microsoft Office

Education

Bachelor's degree preferred

Tools

ERP experience

Job description

Kelly Services is seeking a Manufacturing Customer Support Representative – International for an on-site role in Chesterfield, MO. You will support international customers, prepare quotations, process orders, and review blueprints to ensure accurate specs.

Strong communication and problem-solving skills are essential to coordinate with engineering and production teams. Two years in manufacturing customer support is preferred; ERP experience and MS Office proficiency are valued.