International Logistics & Customer Service Coordinator

ME Global Inc. dba ME Elecmetal; Tempe (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

ME Global Inc. dba ME Elecmetal in Tempe, AZ seeks a Logistics Customer Service Coordinator to manage inbound and outbound shipments, coordinate documentation, and support order fulfillment with a focus on accuracy and timeliness.

You will collaborate with Sales, Operations, Supply Chain, and logistics partners, handling cross-border shipments, applying Incoterms, and leveraging SAP and MS Office to track orders and reporting.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field preferred.
• Experience in logistics, customer service, or order management.
• Familiarity with international logistics and export/import processes.
• Proficiency with SAP, Excel, and MS Office.
• Ability to work in a fast-paced, multi-priority environment.

Responsibilities

• Coordinate customer orders from entry to final delivery.
• Process orders and changes accurately and promptly.
• Respond to inquiries and resolve logistics issues.
• Coordinate domestic and international shipments with partners.
• Prepare shipping documentation and ensure compliance.
• Monitor shipments and communicate status to customers.
• Use ERP and reporting tools to manage orders and inventory.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Multitasking

Education

Bachelor’s degree in Business, Supply Chain, Logistics, or related field

Tools

SAP

Microsoft Excel

Microsoft Office

Job description

ME Global Inc. dba ME Elecmetal in Tempe, AZ seeks a Logistics Customer Service Coordinator to manage inbound and outbound shipments, coordinate documentation, and support order fulfillment with a focus on accuracy and timeliness.

You will collaborate with Sales, Operations, Supply Chain, and logistics partners, handling cross-border shipments, applying Incoterms, and leveraging SAP and MS Office to track orders and reporting.