International Household Moves Crew Lead

Planes; Columbus (OH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and disability insurance

401k retirement plan

Paid time off and paid holidays

Job summary

Planes Moving and Storage is seeking an experienced Moving Team Crew Lead in Columbus, OH to oversee residential and corporate international relocations. You will direct moving Crews, ensure superior customer service, and maintain compliance with international shipping requirements while safely handling household goods throughout the move.

The role requires leadership of crews, pre-move walkthroughs, and strict adherence to safety and paperwork standards, with a competitive hourly compensation

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making skills.
• Customer-focused mindset with a commitment to service excellence.

Responsibilities

• Lead packing, loading, transportation, delivery, and unpacking operations for international household goods shipments.
• Serve as the on-site primary contact to ensure moves are completed safely, efficiently, and to customer expectations.
• Lead and supervise moving crew members on international assignments.
• Conduct pre-move walkthroughs with customers and address questions or concerns.
• Ensure proper packing, crating, inventorying, loading, and securing household goods for international transport.
• Maintain accuracy of inventories, shipping documents, and related paperwork.
• Train and mentor crew members on best practices and safety procedures.
• Assist with truck inspections and equipment accountability.
• Communicate professionally with customers, operations personnel, and management.
• Ensure compliance with company policies, quality standards, and safety procedures.
• Safely lift, carry, and move furniture, cartons, and household goods.

Skills

Customer service

Communication

Organizational skills

Time management

Problem solving

Independent work

Safety awareness

Education

High School Diploma or GED

Job description

Planes Moving and Storage is seeking an experienced Moving Team Crew Lead in Columbus, OH to oversee residential and corporate international relocations. You will direct moving Crews, ensure superior customer service, and maintain compliance with international shipping requirements while safely handling household goods throughout the move.

The role requires leadership of crews, pre-move walkthroughs, and strict adherence to safety and paperwork standards, with a competitive hourly compensation