International Moving Crew Lead — Lead Global Relocations

Planes Moving & Storage, Inc.; Cincinnati (OH); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Work-life balance

Best Workplace recognition

Annual pay increases

401(k) with company match

Paid Time Off

Job summary

Planes Moving & Storage, Inc. is seeking an experienced International Moving Crew Lead to oversee residential and corporate international relocations. You will direct moving crews, ensure top-tier customer service, and uphold international shipping standards with safety for household goods.

The role requires leadership experience, a focus on service quality, and the ability to manage complex international moves from start to finish in Cincinnati, OH.

Qualifications

• Previous International Moving experience.
• 2+ years of Crew Lead or Moving Supervisor experience.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Ability to lift 100+ pounds repeatedly.
• Ability to pass pre-employment drug screen and background check.

Responsibilities

• Lead and supervise moving crews on international assignments.
• Conduct pre-move walk-throughs with customers and address questions.
• Provide exceptional customer service throughout the moving process.
• Ensure proper packing, crating, inventorying, loading, and securing of goods.
• Maintain accuracy of inventories, shipping documents, and related paperwork.
• Train and mentor crew members on safety and best practices.
• Assist with truck inspections and equipment accountability.
• Communicate professionally with customers, operations, and management.
• Ensure compliance with company policies and safety procedures.

Skills

International moving experience

Crew lead or supervisor experience

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Planes Moving & Storage, Inc. is seeking an experienced International Moving Crew Lead to oversee residential and corporate international relocations. You will direct moving crews, ensure top-tier customer service, and uphold international shipping standards with safety for household goods.

The role requires leadership experience, a focus on service quality, and the ability to manage complex international moves from start to finish in Cincinnati, OH.