Household Relocation Team Crew Lead- $21-$25 an hour

Planes Moving and Storage; Columbus (OH); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision insurance

Life and disability insurance

Accident, critical illness insurance

Paid time off

Paid holidays

Zusammenfassung

Planes Moving & Storage, Inc. is seeking an experienced Household Relocation Team Crew Lead to oversee international relocations and coordinate crews. You will direct moving teams, ensure compliance with international shipping standards, and safeguard customers’ household goods from pickup to delivery.

The role requires proven international moving experience, strong leadership, and a focus on safety and service. We offer a comprehensive benefits package and full-time employment in Columbus, OH.

Qualifikationen

• Previous International Moving experience.
• 2+ years of Crew Lead or Moving Supervisor experience.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making skills.
• Customer-focused mindset with a commitment to service excellent.

Aufgaben

• Lead packing, loading, transportation, delivery, and unpacking operations for international household goods shipments.
• Serve as the primary on-site contact, ensuring moves are completed safely, efficiently, and according to international moving standards and customer expectations.
• Lead and supervise moving crew members on international moving assignments.
• Conduct pre-move walkthroughs with customers and address questions or concerns.
• Provide exceptional customer service throughout the moving process and ensure proper packing, crating, inventorying, loading, and securing household goods for international transport.
• Maintain accuracy of inventories, shipping documents, and related paperwork.
• Train and mentor crew members on best practices and safety procedures; assist with truck inspections and equipment accountability.
• Communicate professionally with customers, operations personnel, and management.
• Ensure compliance with company policies, quality standards, and safety procedures.
• Safely lift, carry, and move furniture, cartons, and household goods.

Kenntnisse

International moving experience

Crew lead supervision

Customer service

Communication skills

Professional appearance

Time management

Independent work

Problem solving

Customer-focused mindset

Ausbildung

High School Diploma GED

Jobbeschreibung

At Planes, everything starts with culture. Our TEAM culture is part of our DNA: it's evident in how we speak, in the choices we make, and in how we interact with our customers and with each other. We prioritize our culture because we know it's what makes us different - and it's what drives us to grow, and evolve, together.

Planes Employee Benefits

Our team members are our most valuable resources. That's why we offer full-time employees top-notch benefits.

Medical, Dental, and Vision

Planes offers competitive medical, dental, and vision plans to all our full-time employees.

401K

We help our employees save for their retirement by offering a 401k.

Paid Time Off

All of our employees are eligible for paid time off.

Holidays

Full-time employees are eligible for up to 8 paid holidays a year.

Join Our Team

Our team is also our family.

We're always moving, which means we're always looking for talented team members to help drive our company forward. More than half of our employees have been with Planes for at least a decade, and we’ve been named a Top Workplace by The Cincinnati Enquirer since 2014.

Service Crew

Being part of the Planes service team means more than just moving boxes: our team members make memorable moments and create meaningful customer experiences every day. Check out available positions for drivers, crew members, warehouse staff, and seasonal help.

Be a part of the team that plans and coordinates critical moments in the life of a person or business. Whether you’re interested in sales and marketing, operations, customer service, or claims and billing, we’ve got opportunities that will help you make an impact.

Planes is a great company to work for. I've been in this industry for 25 years, worked for a couple agents and feel strongly Planes is one of the best. I get more support here than I did at my last company, (the last few years there). This is not an easy industry, especially in the summer season, it can be very stressful. From the day I started at Planes I felt the support and help from management down to everyone of my Team members, in every department. Planes is a great TEAM!!

1 / 4

Position:Household Relocation Team Crew Lead- $21-$25 an hour

Location: Columbus, OH

Job Id:647

# of Openings:1

Household Relocation Team Crew Lead

Employment Status: Non-Exempt | Hourly
Compensation: $22.00 to $25.00 an hour

The Company:

Planes Moving and Storage is a global company with local values. What started with a single truck in 1921 in Cincinnati, Ohio has become a third-generation, family-owned business. Our goal is to move our customers to their next big milestone. Whether that's helping a person move one block or solving complex supply chain problems, we're here to help you move forward with confidence.

The Role:

Planes Moving & Storage is a leading household goods relocation and storage company dedicated to providing exceptional moving, storage, and logistics services. We are seeking an experienced Moving Team Crew Lead to oversee residential and corporate international relocations. This leadership role is responsible for directing moving Crews, ensuring exceptional customer service, maintaining compliance with international shipping requirements, and safely handling customers' household goods throughout the moving process.

Responsibilities:

• Responsible for leading packing, loading, transportation, delivery, and unpacking operations for international household goods shipments. role
• Serves as the primary point of contact on-site, ensuring moves are completed safely, efficiently, and according to international moving standards and customer expectations.
• Lead and supervise moving crew members on international moving assignments
• Conduct pre-move walkthroughs with customers and address questions or concerns.
• Provide exceptional customer service throughout the moving process Ensure proper packing, crating, inventorying, loading, and securing household goods for international transport
• Maintain accuracy of inventories, shipping documents, and related paperwork
• Train and mentor crew members on best practices and safety procedures Assist with truck inspections and equipment accountability
• Communicate professionally with customers, operations personnel, and management
• Ensure compliance with company policies, quality standards, and safety procedures
• Safely lift, carry, and move furniture, cartons, and household goods Qualifications:

Required:

• Previous International Moving experience
• 2+ years of Crew Lead or Moving Supervisor experience
• High School Diploma GED
• Excellent customer service and communication skills
• Professional appearance and demeanor
  • Clean driving record
  • Ability to pass a pre-employment drug screen and background check.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making skills.
• Customer-focused mindset with a commitment to service excellent.

Pay & Benefits:
This is a full-time position that comes with a comprehensive benefits package and a competitive salary commensurate with experience. Benefits include:

• Competitive pay: $22 to $25 per hour
• Health, dental, and vision insurance
• Life and disability insurance
• Accident, critical illness insurance
• Paid time off and paid holidays

Conditions:

• Ability to carry 100+ pounds repeatedly
• Ability to climb, kneel, crouch, walk, and perform physical labor for extended periods
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to work evenings and weekends as operational needs require.

At Planes, everything starts with culture. Our TEAM culture is part of our DNA: it's evident in how we speak, in the choices we make, and in how we interact with our customers and with each other. We prioritize our culture because we know it's what makes us different - and it's what drives us to grow, and evolve, together.

Transparency in Coverage Rule (opens in new tab) This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

EEO (opens in new tab) - Planes is an equal employment opportunity employer. The company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The company also prohibits harassment of applicants or employees based on any other protected categories. It is also the company’s policy to comply with all applicable federal state and local laws respecting consideration of unemployment status in making hiring decisions.