Internal Account Manager – Advanced Materials

Goodfellow; Columbia (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company medical insurance

401K scheme

Dental insurance

Vision insurance

Disability insurance

Life Assurance

Job summary

Goodfellow in the United States is seeking an Account Manager, Internal to grow business within the assigned customer base, prospect for new customers, and support regional sales targets. Some travel within the US and occasional international travel.

You will manage customer enquiries, develop sales with current and new customers, and collaborate with the Regional Sales Manager and the wider sales team to shape strategy.

Qualifications

• AND / OR sales experience into industries using engineering, physics, chemistry or specialist materials e.g. ceramics, polymers, alloys, metals, etc.
• Excellent presentation skills including writing and editing PowerPoint or Prezi.
• Developing influencing, negotiating and relationship building skills both internally and externally.
• Excellent telephone and listening skills.
• Experience in and willingness to visit customers face to face on occasion.
• Ability to teamwork, drive communication and collaboration, ability to work on own initiative, proactive approach.
• Creative and results driven.
• Excellent written and spoken communication skills.
• Advanced spreadsheet skills, ability to extract and analyze data.
• Experience using CRM and analyzing customer data in Excel.
• Knowledge of other languages would be an advantage.
• Well-organized with a customer-oriented approach.

Responsibilities

• Customer enquiry, order, and opportunity management.
• Develop and manage sales with current and new customers.
• Proactively identify and respond to potential sales, purchasing or marketing opportunities.
• Grow territory & customers revenue while maintaining or increase average margin percentages.
• Manage the enquiry processing for Cat Extension & Non-Cat products.
• Customer database management within Salesforce.
• Develop Goods In, Packing, and Shipping routines.
• Assist Accounting in Past dues.
• Account accuracy, customer visits, and trade/show activity.

Skills

Sales experience

PowerPoint

CRM

Excel

Communication

Teamwork

Travel willingness

Education

Experience in industries using engineering, physics or chemistry

Tools

Salesforce

Job description

Goodfellow in the United States is seeking an Account Manager, Internal to grow business within the assigned customer base, prospect for new customers, and support regional sales targets. Some travel within the US and occasional international travel.

You will manage customer enquiries, develop sales with current and new customers, and collaborate with the Regional Sales Manager and the wider sales team to shape strategy.