Intern - Claims Training

EMC Insurance; Northern (KY); Remote; USD 21,000 - 28,000; Part time

Job summary

EMC Insurance is seeking an Intern for Claims Training to support development and maintenance of training materials and learner resources in a remote, US-based setting. The role emphasizes accuracy, collaboration with claims leaders, and a hands-on approach to instructional design.

The candidate should be pursuing studies in Learning & Development, Education, Art, Graphic Design, Insurance or HR, with a minimum 3.0 GPA, and be comfortable working independently within a virtual team.

Qualifications

• Strong written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office (PowerPoint, Word, Excel).
• Familiarity with SharePoint, Microsoft 365, or learning management systems.
• Interest in insurance, training, instructional design, or employee development.

Responsibilities

• Assist with development and maintenance of Claims training materials, job aids, and learner resources.
• Review and update training content for accuracy and consistency.
• Develop microlearning or Claims IQ-style learning resources.
• Review, audit, and update the Claims Training SharePoint site for accuracy and usability.
• Participate in project meetings with Claims leaders and training team members.

Skills

Written and verbal communication

Attention to detail

Organizational skills

Microsoft Office (PowerPoint, Word, EX

SharePoint / Microsoft 365 / LMS

Independent and virtual collaboration

Education

L&D / Education / Arts / Graphic Design majors

Insurance / Risk Management / HR

Tools

SharePoint

MS 365

Job description

## Intern - Claims TrainingApply: Remote: Remote in US: Part time: Posted Today: R6575**At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.****\\*\\*This position is eligible to work from home anywhere in the United States\\*\\*** **Essential Functions:*** Assist with development and maintenance of Claims training materials, job aids, and learner resources.* Help review and update existing training content to ensure accuracy and consistency.* Develop microlearning or Claims IQ-style learning resources.* Review, audit, and update the Claims Training SharePoint site to ensure resources, links, and training materials remain accurate, current, and aligned with business processes. Identify outdated information and recommend improvements to site organization and usability.* Participate in project meetings with Claims leaders, subject matter experts, and training team members. **Education & Experience:*** Preferred major/area of study: Learning & Development, Education, Art, Graphic Design, Insurance/Risk Management, Human Resources* College freshman or above, with a minimum 3.0 GPA **Knowledge, Skills, & Abilities:*** Strong written and verbal communication skills.* Strong attention to detail and organizational skills.* Proficiency with Microsoft Office products, including PowerPoint, Word, and Excel.* Familiarity with SharePoint, Microsoft 365, or learning management systems.* Interest in insurance, training, instructional design, or employee development.* Ability to work independently and collaboratively in a virtual environment.*Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.*