Intermodal Transit Ops Leader - Relocation & Benefits

Remix; Rochester (MN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Relocation coverage

Free medical plans

401(k) matching

Job summary

Via is seeking a General Manager to run its first-of-its-kind intermodal transit service in Rochester, MN. You will lead daily on-site operations, coordinate drivers, dispatchers, mechanics, and ground staff, and partner with Via's leadership and external partners.

This is a fast-paced, people-focused role that blends entrepreneurship, business development and operations management. You will build processes, measure KPIs, report results weekly, ensure regulatory compliance, and strive to deliver

Qualifications

• Minimum 5+ years of experience in operations management or similar role.
• Bachelor's degree required.
• Ability to thrive in a fast-paced environment and take ownership.

Responsibilities

• Manage the on-site daily operations of Via’s service in Rochester, MN.
• Prioritize operational issues as real-time point of contact for drivers and dispatchers; schedule a round-the-clock team.
• Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on-ground staff.
• Be the face of the operation; develop relationships with driver partners, customers, community leaders and local organizations.
• Liaise with Via senior management and external partners.
• Develop clear metrics for the team and report weekly results against KPIs.
• Prepare reports and analyze data to improve operational processes and efficiency.
• Ensure compliance with all relevant policies and regulations.

Skills

Operations management

People leadership

Stakeholder management

Data-driven decision making

Project management

Communication

Education

Bachelor's degree

Job description

Via is seeking a General Manager to run its first-of-its-kind intermodal transit service in Rochester, MN. You will lead daily on-site operations, coordinate drivers, dispatchers, mechanics, and ground staff, and partner with Via's leadership and external partners.

This is a fast-paced, people-focused role that blends entrepreneurship, business development and operations management. You will build processes, measure KPIs, report results weekly, ensure regulatory compliance, and strive to deliver