Intermodal Operations Leader — Rail & KPI Excellence

OOCL USA Inc; River Crest (UT); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid Vacation/PTO

Major Holidays

Medical, Dental, and Vision Insurance

Bi-Weekly pay

Job summary

OOCL USA Inc. is seeking an Operations Manager in the Salt Lake City area. This on-site role requires residency in Salt Lake City or South Jordan, UT, and leads intermodal cargo reporting, KPI establishment, and rail billing oversight across North America.

The role involves directing Costa Rica off-site staff, coordinating plans to reduce dwell times, and ensuring effective communication across teams and customers. A strong background in container shipping and supervisory experience is essential.

Qualifications

• 5 years container shipping industry-related experience.
• Minimum of 3 years management/supervisory experience.
• Familiar with various rail road web applications.
• Strong troubleshooting and analytical skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Oversee reporting for distressed intermodal cargo and ensure clear communication across the organization such that our teams may either query cargo dispositions at the shipment level or at a more macro level depending on functional responsibility.
• Coordinate actionable plans related to intermodal dwell for all stakeholders (internal and external) and measure the results.
• Establish and communicate clear KPI's and guidelines related to rail billing and dwelling intermodal cargo at the facility level across North America.
• Provide direction, coaching and guidance to help Costa Rica off-site support staff achieve performance goals and career development on N2C3 function (Network Control and rail billing).

Skills

Leadership

Analytical skills

Multi-tasking

Troubleshooting

Tools

Railroad web apps

Job description

OOCL USA Inc. is seeking an Operations Manager in the Salt Lake City area. This on-site role requires residency in Salt Lake City or South Jordan, UT, and leads intermodal cargo reporting, KPI establishment, and rail billing oversight across North America.

The role involves directing Costa Rica off-site staff, coordinating plans to reduce dwell times, and ensuring effective communication across teams and customers. A strong background in container shipping and supervisory experience is essential.