Interlibrary Loan Specialist: Bridge Libraries & Patrons

Oak Park Public Library; Oak Park (IL); On-site; USD 30,000 - 33,000; Full time

Job summary

The Oak Park Public Library seeks an organized Bibliographic Team Specialist to coordinate Interlibrary Loan operations, serving patrons and partner libraries across Illinois and beyond. The role emphasizes accuracy, collaboration, and proactive problem-solving.

Responsibilities include handling borrowing/lending requests via OCLC WorldShare and SirsiDynix Symphony WorkFlows, updating records, and providing timely access to materials while maintaining excellent patron communication.

Qualifications

• Bachelor’s degree or equivalent combination of education and library work experience.
• Experience providing customer or public service.
• Ability to manage multiple requests and workflows with strong organizational skills.
• Proficiency with library software and resource-sharing systems.

Responsibilities

• Process borrowing and lending requests using OCLC WorldShare and SirsiDynix Symphony WorkFlows.
• Receive and process incoming ILL materials; prepare materials for pickup or routing.
• Update transactions and maintain accurate records in library systems.
• Provide responsive patron service and communicate status to patrons and partners.

Skills

Strong organizational skills

Attention to detail

Teamwork

Communication skills

Problem-solving

Independent working

Collaboration

Commitment to equity/inclusion

Education

Bachelor’s degree or equivalent (education/library experience)

Tools

OCLC WorldShare ILL

SirsiDynix Symphony WorkFlows

Job description

The Oak Park Public Library seeks an organized Bibliographic Team Specialist to coordinate Interlibrary Loan operations, serving patrons and partner libraries across Illinois and beyond. The role emphasizes accuracy, collaboration, and proactive problem-solving.

Responsibilities include handling borrowing/lending requests via OCLC WorldShare and SirsiDynix Symphony WorkFlows, updating records, and providing timely access to materials while maintaining excellent patron communication.