Interlibrary Loan & Resource Sharing Manager

Greater Western Library Alliance Inc; Albuquerque (NM); On-site; USD 48,000 - 67,000; Full time

Job summary

University of New Mexico’s College of University Libraries and Learning Sciences seeks a full-time Resource Sharing Operations Manager within Access Services to oversee interlibrary loan, document delivery, scanning, and campus delivery. The role supervises four staff and student workers, develops workflows, and ensures reliable access to materials across campus locations.

Reporting to the Director of Access Services, the manager collaborates with LIT, vendors, and partners to maintain service

Qualifications

• Experience managing interlibrary loan operations and staff oversight.
• Ability to develop workflows and evaluate library services.
• Experience with ILLiad or similar ILL systems.
• Ability to collaborate with IT and vendors.
• Leadership in Access Services planning.

Responsibilities

• Plan, coordinate, and manage interlibrary loan borrowing and lending, document delivery, scanning, and campus delivery.
• Oversee daily operations and staff workload, scheduling, and performance.
• Develop procedures and evaluate services to ensure timely, reliable access to materials.
• Lead staff development and performance management within Resource Sharing.
• Collaborate with Library Information Technology (LIT) and external partners to address operational needs.

Job description

University of New Mexico’s College of University Libraries and Learning Sciences seeks a full-time Resource Sharing Operations Manager within Access Services to oversee interlibrary loan, document delivery, scanning, and campus delivery. The role supervises four staff and student workers, develops workflows, and ensures reliable access to materials across campus locations.

Reporting to the Director of Access Services, the manager collaborates with LIT, vendors, and partners to maintain service