Interior Design Consultant: In-Store, In-Home & Virtual

Crate and Barrel; Lone Tree (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

Crate and Barrel Designers help customers envision possibilities with current home design trends, guiding furnishings for an entire home or a single accent. They craft moodboards, 2D/3D floor plans, and curated product lists to deliver design packages that meet brand standards.

In-store and in-home consultations drive sales and engagement, with timely follow-up and a focus on collaborative teamwork to support business goals. A strong design sensibility and tech proficiency are essential.

Qualifications

• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
• Proven ability to translate customer needs into design concepts and presentations.
• Ability to drive sales while maintaining high design standards.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
• Support store training and educating on design services, to drive a clear understanding of design services and offerings
• Develop new and lasting relationships with customers through networking and clienteling
• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
• Ability to stay up to date on current design trends
• Ability to be an agent of change and shift quickly as our business evolves
• 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
• Experience working one on one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design tool experience preferred

Skills

Customer design consultation

Floor planning (2D/3D)

Moodboards & presentations

Clienteling / relationship building

Sales-driven / KPI achievement

Product knowledge

Tools

2D/3D design tools

Google Workspace

iPad

Job description

Crate and Barrel Designers help customers envision possibilities with current home design trends, guiding furnishings for an entire home or a single accent. They craft moodboards, 2D/3D floor plans, and curated product lists to deliver design packages that meet brand standards.

In-store and in-home consultations drive sales and engagement, with timely follow-up and a focus on collaborative teamwork to support business goals. A strong design sensibility and tech proficiency are essential.