Home Design Consultant — In-Store, In-Home & Virtual

Crate & Barrel; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

Crate & Barrel Designers help customers envision possibilities with the latest home design trends, guiding furnishings from entire homes to single accents. They build lasting relationships using digital tools during in-store and in-home consultations to realize customer visions.

This role drives sales and engagement by promoting programs, leveraging leads, and maintaining a dynamic store presence, collaborating with store and design teams to meet business goals.

Qualifications

• Experience in furniture sales or home decor design or retail/customer service.
• Proven ability to build long-lasting relationships with customers.
• Strong communication and presentation skills.
• Proficient with design tools for moodboards and floor plans.

Responsibilities

• Drive sales and a differentiated experience by providing rich customer interactions and elevated design offerings in-store, in-home, and virtually.
• Lead design consultations in person or via email/phone/virtual.
• Create moodboards and 2D/3D floor plans and present to customers.
• Deliver projects on time and maintain product presentation to Brand standards.
• Support design services and educate customers on offerings and programs.

Skills

Customer engagement

Design consultations

Relationship building

Communication skills

Tech affinity

Tools

2D/3D design tools

Google Suite

Video conferencing

iPad

Job description

Crate & Barrel Designers help customers envision possibilities with the latest home design trends, guiding furnishings from entire homes to single accents. They build lasting relationships using digital tools during in-store and in-home consultations to realize customer visions.

This role drives sales and engagement by promoting programs, leveraging leads, and maintaining a dynamic store presence, collaborating with store and design teams to meet business goals.