Home Design Consultant - In-Store, In-Home & Virtual

Crate and Barrel; Pasadena (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They guide customers in furnishing anything from an entire home to a single accent piece, using design tools during in-store and in-home consultations to bring customer visions to life.

In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor.

Qualifications

• 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience.
• Experience working one on one with clients and recommending solutions.
• Proficient in Google platforms, virtual communication, design tool experience preferred.

Responsibilities

• Drive sales and a differentiated experience by providing enriched customer interactions and elevated design offerings in-store, in-home, and virtually.
• Create elevated designs for customers using moodboards and 2D/3D floor plans.
• Lead design consultations in person or via email, phone and virtual channels.
• Deliver projects in a timely manner and within determined timelines.
• Maintain brand aesthetics and merchandising strategy by channel (Store, E‑Commerce, Catalog).
• Develop new and lasting relationships with customers through networking and clienteling.

Skills

2D floor plans

3D floor plans

Moodboards

Clienteling

Communication

Design tools

Tech affinity

Sales experience

Tools

Google Suite

Job description

Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They guide customers in furnishing anything from an entire home to a single accent piece, using design tools during in-store and in-home consultations to bring customer visions to life.

In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor.