Interim Operations Manager — Lead Safety & Service Excellence

MTM Transit; Tracy (CA); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with a company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit is seeking an Interim Manager, Operations to lead the operations, maintenance and dispatch teams, ensuring safe and effective daily service for our passengers.

You will develop and implement short and long-term operational strategies, supervise staff, and ensure adherence to ADA, DOT, and FTA requirements while maintaining strong client communications and contract compliance.

Qualifications

• High School Diploma or GED.
• Bachelor's Degree (or equivalent combination of education and experience) in a related field.
• 5+ years of experience in transit operations.
• Previous management experience in the Para-Transit or livery industries preferred.
• Experience supervising hourly personnel in a passenger transportation environment.
• Must possess a valid driver’s license.

Responsibilities

• Oversee Drivers, Dispatchers, and operations staff for safe, efficient day-to-day performance.
• Train, retrain, and update policies, procedures, and safety guidelines.
• Conduct monthly Safety meetings.
• Perform driver evaluations per contract, ADA, DOT, and FTA requirements.
• Communicate regularly with the client to maintain positive relationships.
• Monitor staff performance and provide coaching.
• Ensure scheduling is efficient and compliant with contracts.
• Review and update policies, procedures and safety guidelines.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Safety procedures

Dispatch software

Map reading

Confidentiality

Analytical skills

Delegation

Organizational skills

Microsoft Office

Windows OS

Education

Bachelor's Degree or equivalent

High School Diploma or GED

Tools

Microsoft Office

Windows

Job description

MTM Transit is seeking an Interim Manager, Operations to lead the operations, maintenance and dispatch teams, ensuring safe and effective daily service for our passengers.

You will develop and implement short and long-term operational strategies, supervise staff, and ensure adherence to ADA, DOT, and FTA requirements while maintaining strong client communications and contract compliance.