Interim Hotel GM: Task-Force Leader

ESA Management, LLC; Addison Township (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Medical Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

ESA Management, LLC is seeking a relief General Manager to oversee operations for an Extended Stay property in the region. You will provide leadership during the absence of the General Manager or District Manager, while sharing Manager On Duty responsibilities during off-hours and driving day-to-day hotel operations for profitability and guest satisfaction.

You will collaborate with regional leadership to identify opportunities, coach staff, and guide revenue-generating activities.

Qualifications

• Ability to organize multiple projects, manage and prioritize tasks, and meet deadlines.
• Strong working knowledge of computers, email, word processing, spreadsheets, and property management systems.
• Willingness and ability to travel up to 85–90% as required by the district/region.
• Proficient reading, writing, and presenting in English; strong communication skills.
• Basic mathematical and analytical skills for budgeting, forecasting, and reporting.
• Ability to apply common sense and solve problems in standardized situations.
• Experience with standard physical tasks and safety compliance in a hotel environment.
• Awareness of environmental conditions and ability to adapt to outdoor and indoor situations.

Responsibilities

• Provide leadership and direction for a specific hotel in the absence of the General Manager or District Manager.
• Share Manager On Duty responsibilities during off hours and perform daily management and sales duties.
• Collaborate with regional leadership to identify opportunities and coaching needs to achieve targets.
• Promote a guest-centric service culture and ensure 100% guest satisfaction where possible.
• Coach and support staff on customer-focused service and revenue generation.
• Lead training on operations systems (Medallia, ADP payroll, Verian procurement, ESU, etc.).
• Monitor financials, labor, and expenses to maximize profitability and EBITDA.
• Coordinate sales and marketing activities with local teams to drive occupancy and revenue.
• Oversee recruitment, training, and performance management of hotel staff.
• Conduct internal audits and property reviews to maintain standards.

Skills

Organization skills

Computer skills

Travel readiness

Language skills

Mathematical skills

Reasoning ability

Physical demands

Environmental awareness

Education

Bachelor's Degree in related field

Job description

ESA Management, LLC is seeking a relief General Manager to oversee operations for an Extended Stay property in the region. You will provide leadership during the absence of the General Manager or District Manager, while sharing Manager On Duty responsibilities during off-hours and driving day-to-day hotel operations for profitability and guest satisfaction.

You will collaborate with regional leadership to identify opportunities, coach staff, and guide revenue-generating activities.