Interim Front-End & Customer Experience Lead

Five Below; East Hanover (NJ); On-site; USD 22,000 - 28,000; Part time

Job summary

Five Below in East Hanover, NJ is seeking a Support Lead to assist with front-end operations under the Store Manager. You will wow customers, guide sales associates, manage cash handling, and ensure a clean, fast checkout experience. This role emphasizes leadership, training, and driving store performance.

We value excellent communication, multi-tasking, and a customer-first attitude. Prior supervisory experience in retail is preferred to help grow a dynamic team and meet KPIs.

Qualifications

• High School diploma or equivalent required.
• College experience preferred but not required.
• Minimum 1 year of management experience requested.

Responsibilities

• Wows customers through personal interaction and excellent service.
• Lead front end operations and assist with sales goals.
• Train and develop associates; supervise in manager on duty shifts.
• Oversee cash handling, deposits and POS procedures.
• Maintain store cleanliness, safety, and efficient checkout.

Skills

Customer Service

Leadership

Multi-tasking

Communication

Sales-driven

Team coaching

Cash handling

Education

High School Diploma or equivalent

College experience preferred

Tools

Cash Register

POS Systems

Job description

Five Below in East Hanover, NJ is seeking a Support Lead to assist with front-end operations under the Store Manager. You will wow customers, guide sales associates, manage cash handling, and ensure a clean, fast checkout experience. This role emphasizes leadership, training, and driving store performance.

We value excellent communication, multi-tasking, and a customer-first attitude. Prior supervisory experience in retail is preferred to help grow a dynamic team and meet KPIs.