Part-Time Front End Lead: Customer-Driven Coach

Five Below; Albany (GA); On-site; USD 15,000 - 19,000; Full time

Job summary

Five Below seeks a Support Lead to assist the Store Manager and supervise front-end sales associates. You will help WOW the Customer, manage cash handling, and drive sales while maintaining store standards and team morale.

The role requires leading front-end operations, training staff, and ensuring a fast, friendly checkout experience for every guest. Minimum high school diploma and at least 1 year in management preferred.

Qualifications

• Includes customer service, leadership, and front-end operations.
• Experience multi-tasking in a fast-paced retail environment.
• Strong communication and cash-handling abilities required.

Responsibilities

• Wow the Customer by providing exceptional service.
• Lead front-end operations and cashier functions.
• Train staff on Five Below customer service standards.
• Maintain store cleanliness and readiness for customers.
• Open and close store procedures with accuracy.
• Support payroll and merchandising procedures as needed.

Skills

Customer Service

Organization

Productivity

Multi-tasking

Communication

Leadership

Sales Driver

Team Training

Education

High School Diploma or GED

College experience preferred

Job description

Five Below seeks a Support Lead to assist the Store Manager and supervise front-end sales associates. You will help WOW the Customer, manage cash handling, and drive sales while maintaining store standards and team morale.

The role requires leading front-end operations, training staff, and ensuring a fast, friendly checkout experience for every guest. Minimum high school diploma and at least 1 year in management preferred.