Integrated Programs Coordinator, Revenue Operations

Semafor; New York (NY); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Unlimited PTO

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Flexible spending account

Health savings account

Life insurance

401(k)

Pre-Tax commuter benefits

Job summary

Semafor, based in New York, seeks a Client Coordinator to join the Revenue Operations team and help support sales, client partnerships, and program delivery. You will bridge Sales, Marketing, Program Management, Events, and Ad Ops to translate client goals into proposals and ensure seamless delivery.

You will learn the media business end-to-end, grow into sales, client strategy, or revenue operations over time, and manage timelines, assets, and client communications with meticulous attention to

Qualifications

• 2–4 years of experience in media, advertising, communications, client services, account coordination, or related commercial role.
• Bachelor’s degree in Business, Marketing, Media, or a related field.
• Exceptional organizational skills, attention to detail, judgement, and ability to manage multiple priorities.
• Strong written and verbal communication skills with comfort interacting with clients.
• Ability to synthesize concepts into actionable next steps.
• Interest in media planning, integrated programs, and the business of journalism.
• Ability to operate calmly under pressure and adapt in fast-moving environments.
• Comfortable managing a high volume of fast-moving work and shifting priorities.
• High ethical standards and respect for diverse perspectives.
• Comfort managing administrative details, timelines, and a T&E budget responsibly.
• Boostr experience is a plus.

Responsibilities

• Support development of integrated media programs and media plans across newsletters, digital products, custom content, and events.
• Assist with pricing inputs, packaging, deal revisions, and rate guidance within yield and inventory frameworks.
• Coordinate proposal kick-offs, deal brief creation, feasibility checks, cross-functional inputs, and timelines.
• Assist with RFP responses and polished proposal decks.
• Prepare for client meetings with research, agendas, and supporting materials; capture notes and follow-ups.
• Serve as a day-to-day point of contact for client coordination, ensuring timely communication and follow-through.
• Build familiarity with client priorities, sensitivities, and goals to anticipate needs.
• Coordinate with internal teams to ensure clarity on scope, deliverables, and timelines.
• Support smooth transitions from pre-sale into execution.
• Maintain client-facing timelines and deliverable trackers.
• Coordinate campaign launches across newsletters and digital media.
• Support asset collection, ad specs, proofs, and confirms with Ad Ops and Editorial.
• Assist with mid-campaign check-ins and performance updates, including basic metric review and insight generation.
• Help identify optimization or upsell opportunities in collaboration with Sales.
• Ensure a high bar for client experience throughout the lifecycle.
• Maintain accurate documentation in CRM (boostr) and workflow tools.
• Ensure opportunities, products, budgets, and deal details are up to date.
• Support maintenance of rate cards, packaging menus, and go-to-market materials.
• Contribute to process improvements that strengthen pre-sale workflows and cross-functional alignment.

Skills

Media planning

Client services

Communication

Project management

CRM (Boostr)

Budgeting

Education

Bachelor’s degree in Business, Marketing, Media, or related field

Tools

Boostr

Job description

Semafor, based in New York, seeks a Client Coordinator to join the Revenue Operations team and help support sales, client partnerships, and program delivery. You will bridge Sales, Marketing, Program Management, Events, and Ad Ops to translate client goals into proposals and ensure seamless delivery.

You will learn the media business end-to-end, grow into sales, client strategy, or revenue operations over time, and manage timelines, assets, and client communications with meticulous attention to