Integrated Care Front Desk Coordinator

didgʷálič Wellness Center; Anacortes (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with employer matching

PTO and holidays

Life insurance and AD&D

Disability insurance

Job summary

didgwalic Wellness Center is seeking a friendly Front Desk Clinical Receptionist for an integrated care clinic offering primary care, behavioral health, and opiate treatment. The role supports the front desk, child watch, and daily operations in a patient-centered environment.

Responsibilities include scheduling across departments, HIPAA compliance, and coordinating with SUD counselors while using the EHR system.

Qualifications

• Knowledge of administrative/clerical procedures and systems.
• Understanding of trauma, culture, and wellness context in care.
• Compliant with state/federal confidentiality (HIPAA, 42 CFR part 2).
• Proficient with Microsoft Office and related programs.
• Knowledge of basic infant/toddler/preschool care and common injuries.

Responsibilities

• Coordinate and schedule appointments across medical, mental health, and counseling departments.
• Inform clients about treatment processes while maintaining confidentiality and HIPAA compliance.
• Process walk-ins by collecting applications and verifying admissions criteria.
• Coordinate schedules for walk-ins with SUDPs, mental health, and medical staff.
• Use EHR to update information and set appointment reminders at the client kiosk.
• Maintain front desk inventory, supplies, and equipment.
• Assist and engage children during play activities and supervise behavior.
• Ensure daily sanitizing and safety codes at the child watch area.

Skills

Admin procedures

HIPAA compliance

Microsoft Office

Cross-cultural communication

Time management

EHR familiarity

Child care basics

Education

High school diploma or equivalent

Tools

EHR systems

Job description

didgwalic Wellness Center is seeking a friendly Front Desk Clinical Receptionist for an integrated care clinic offering primary care, behavioral health, and opiate treatment. The role supports the front desk, child watch, and daily operations in a patient-centered environment.

Responsibilities include scheduling across departments, HIPAA compliance, and coordinating with SUD counselors while using the EHR system.