Front Desk & Patient Services Coordinator (5:30a–1:30p)

Didgwalic Wellness Center; Anacortes (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive base pay

Health, dental, and vision insurance

Life insurance and AD&D

401(k) with employer match

Paid time off

Paid holidays

Work-life balance hours

Job summary

Didgwalic Wellness Center in Anacortes, WA is seeking a Front Desk Clinical Receptionist to join an integrated care clinic offering primary care, behavioral health, and opiate treatment. The role supports Child Watch and coordinates multi-department scheduling.

The position emphasizes HIPAA compliance, patient confidentiality, and a friendly, patient-centered environment with opportunities for professional growth.

Qualifications

• High school diploma or equivalent required.
• 1-3 years admin experience in medical environment with EHR desired.
• 1 year experience with children preferred.
• Strong time management and multitasking skills.

Responsibilities

• Coordinates and schedules appointments for multiple departments including medical, mental health, and SUDP counselors.
• Assists and informs clients regarding the established treatment process, maintaining confidentiality and ensuring HIPAA compliance.
• Processes new walk ins by requesting completed applications and medical information, verifying information, and explaining admissions criteria.
• Helps coordinate schedule for walk in appointments by working with SUDPs, mental health, and medical scheduling.
• Utilizes EHR to place information updates and appointment reminders; provides training to clients on kiosk program.
• Maintains inventory, orders, and distributes front desk supplies and equipment.
• Guides children through play activities and participates in activities (reading, drawing, coloring).
• Maintains child watch area with daily sanitizing and safety codes.
• Stays aware of safety precautions and emergency procedures when necessary.
• Covers screening station for the Security department when needed.
• Other duties as assigned by the Nursing Manager.

Skills

Administrative procedures

HIPAA compliance

Effective communication

Microsoft Office proficiency

Confidentiality & cross-cultural care

Child-friendly interaction

Education

High school diploma or equivalent

1-3 years admin experience in medical environment (EHR)

1 year experience with children

Tools

Microsoft Office Suite

EHR systems

Job description

Didgwalic Wellness Center in Anacortes, WA is seeking a Front Desk Clinical Receptionist to join an integrated care clinic offering primary care, behavioral health, and opiate treatment. The role supports Child Watch and coordinates multi-department scheduling.

The position emphasizes HIPAA compliance, patient confidentiality, and a friendly, patient-centered environment with opportunities for professional growth.