Intake Specialist - Patient Access & Care Advocate

Rogers Behavioral Health, Inc.; Madison (WI); In loco; USD 28.000 - 33.000; Part-time

Descrizione del lavoro

Rogers Behavioral Health is seeking an Intake Specialist in Madison, WI. This part-time 0.5 FTE position serves as the first point of contact for patients and families seeking care, coordinating admissions and ensuring a smooth transition to the appropriate program.

The role requires gathering and validating medical, insurance and demographic information, explaining admissions forms, and using Cerner for patient registration. Some cross-location coverage and on-call rotations may be involved.

Competenze

• Welcomes patients and their caregivers to the facility.
• Meet with admitting patients to educate them regarding the admissions process and ensure a seamless transition to the appropriate program.
• Gather, confirm and input medical, insurance and demographic information, with accuracy.
• Knowledge of all Rogers programs and services and the ability to explain to patients/families/referents.
• Understanding of admissions paperwork and the ability to explain all forms to patients/guardians.
• Comply with HIPAA and EMTALA requirements as they relate to admissions.

Mansioni

• Welcomes patients and their caregivers to the facility.
• Meet with admitting patients to educate them regarding the admissions process and ensure a seamless transition to the appropriate program.
• Gather, confirm and input medical, insurance and demographic information, with accuracy.
• Register patients in the Cerner system.
• Complete financial forms/statements for admits and explain these to the patients/guarantors.
• Complete admissions paperwork and explain forms to patients/guardians.
• Complete insurance status forms and present them to the patients/guarantors.
• Secure deposits, as directed.

Strumenti

Cerner

Descrizione del lavoro

Rogers Behavioral Health is seeking an Intake Specialist in Madison, WI. This part-time 0.5 FTE position serves as the first point of contact for patients and families seeking care, coordinating admissions and ensuring a smooth transition to the appropriate program.

The role requires gathering and validating medical, insurance and demographic information, explaining admissions forms, and using Cerner for patient registration. Some cross-location coverage and on-call rotations may be involved.