Patient Access & Admissions Specialist

Rogers Behavioral Health, Inc.; Brown Deer (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Tuition Reimbursement

Employee Assistance Program

Job summary

Rogers Behavioral Health, Inc. in Wisconsin seeks an Intake Specialist to be the first point of contact for patients and families. You will educate patients about the admissions process, collect accurate medical and insurance details, and coordinate with a multidisciplinary team to ensure smooth transitions into appropriate programs.

Join a collaborative team and support a mission-driven behavioral health leader committed to patient access and high-quality care.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Experience with admissions and patient intake processes desirable.

Responsibilities

• Welcomes patients and caregivers to the facility.
• Meet with admitting patients to educate them about admissions.
• Gather, confirm and input medical, insurance and demographic information.
• Explain Rogers programs and services to patients/families/referents.
• Explain admissions paperwork and obtain signatures.
• Register patients in the Cerner system.
• Maintain accurate and organized admissions documentation in Cerner.

Skills

Patient Registration

HIPAA Knowledge

Medical Data Entry

Communication Skills

Crisis De-escalation

Education

High School Diploma or Equivalent

Bachelor’s Degree Preferred

Tools

Cerner System

Admissions Documentation

Job description

Rogers Behavioral Health, Inc. in Wisconsin seeks an Intake Specialist to be the first point of contact for patients and families. You will educate patients about the admissions process, collect accurate medical and insurance details, and coordinate with a multidisciplinary team to ensure smooth transitions into appropriate programs.

Join a collaborative team and support a mission-driven behavioral health leader committed to patient access and high-quality care.