Intake Specialist — High-Volume Client Support

Greenberg Gross LLP; Las Vegas (NV); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Greenberg Gross LLP in Las Vegas is seeking an Intake Specialist to join our team. You will connect with potential clients via calls, texts, and emails, capturing accurate notes and summaries with empathy. You will organize information in our CRM and support a collaborative team environment.

The role is full-time in our Las Vegas office, with a schedule Monday to Friday, 8-hour shifts. Spanish bilingual ability is a plus, and travel may be required. Competitive pay and benefits offered.

Qualifications

• Experience handling high volume calls.
• Strong verbal and written communication skills.
• Excellent attention to detail and organization.
• Strong interpersonal skills with customers and clients.
• Bilingual Spanish is a plus.
• Familiarity with CRM systems and tech tools.
• Ability to work independently and as part of a team.
• Willingness to work overtime and travel as needed.

Responsibilities

• Connect with potential clients via calls, texts, and emails to qualify interest.
• Take accurate notes and organize into complete summaries.
• Handle calls with empathy and professionalism.
• Organize and maintain notes using CRM software.
• Perform other duties as assigned.

Skills

High volume calls

Professional communication

Detail-oriented

People skills

Bilingual Spanish (plus)

Tech-savvy

Independent and team teamwork

Overtime and travel

Job description

Greenberg Gross LLP in Las Vegas is seeking an Intake Specialist to join our team. You will connect with potential clients via calls, texts, and emails, capturing accurate notes and summaries with empathy. You will organize information in our CRM and support a collaborative team environment.

The role is full-time in our Las Vegas office, with a schedule Monday to Friday, 8-hour shifts. Spanish bilingual ability is a plus, and travel may be required. Competitive pay and benefits offered.