Intake Specialist

Greenberg Gross LLP; Phoenix (AZ); A distancia; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Descripción de la vacante

Greenberg Gross LLP is seeking an Intake Specialist to join our growing team. In this remote-forward role, you will handle calls, texts, and emails from potential clients, gather essential information, and create a concise case intake summary.

We value clear communication, attention to detail, and the ability to work independently or with a team. Bilingual Spanish is a plus; travel and overtime may be required as needed.

Formación

• Professional communication skills.
• Strong attention to detail and ability to multi-task.
• Intake experience is a plus.
• Great people skills are necessary.
• Call center or high volume call environment preferred.
• Bilingual in Spanish is a plus.
• Tech savvy.
• Ability to work independently as well as in a team environment.
• Ability to work overtime and travel as needed is also required.

Responsabilidades

• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes, with the ability to organize the notes into a complete summary.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Conocimientos

Professional communication

Attention to detail

Intake experience

People skills

Call center experience

Spanish bilingual

Tech savvy

Teamwork

Overtime

Travel readiness

Descripción del empleo

Do you love talking on the phone? Do you have a passion for helping people? Is great customer service a passion? Final question...Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team at Greenberg Gross!

Who are we? Greenberg Gross LLP is a high-stakes trial firm tackling some of society's most critical issues. We are growing rapidly and looking for team members who want to help us build our future.

We currently have an opening for an Intake Specialist in our Las Vegas office.

Essential Duties And Responsibilities

• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes, with the ability to organize the notes into a complete summary.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Knowledge, Skills And Experience

• Professional communication skills.
• Strong attention to detail and ability to multi-task.
• Intake experience is a plus.
• Great people skills are necessary.
• Call center or high volume call environment preferred.
• Bilingual in Spanish is a plus.
• Tech savvy.
• Ability to work independently as well as in a team environment.
• Ability to work overtime and travel as needed is also required.

Job Type: Full-time

Location: Remote (for now - that may change in the future)

Pay: $22.00 - $28.00 per hour

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

We offer an excellent salary and benefits package. Response will be given to candidates who closely meet our qualifications. EOE M/F/D/V.