Bilingual Intake Specialist | Flexible Schedule

GGRM Law Firm; Las Vegas, Northern (NV, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

GGRM Law Firm in Las Vegas, NV is seeking an Intake Specialist to handle incoming calls, meet potential clients, and collect case information for practical, compassionate representation. The role emphasizes clear communication, data accuracy, and timely follow-up. You will work with CMS platforms, coordinate with the intake attorney, and help ensure a smooth client onboarding process. This position supports flexible scheduling within a two-hour arrival window and a team-focused environment.

Qualifications

• 6+ months of intake experience.
• Familiar with Filevine and LeadDocket CMS.
• High school diploma or equivalent is required.
• Valid Nevada driver’s license and vehicle are preferred.
• Bilingual in English and Spanish is required.

Responsibilities

• Handle incoming phone calls, emails, and chats from potential clients.
• Meet with new clients in person to gather information.
• Follow up on leads and keep CMS updated.
• Coordinate with intake attorney and other staff.
• Maintain accurate and timely documentation in CMS.
• Ensure confidentiality and data security for client information.
• Assist Reception as needed and support the intake process.

Skills

Intake experience

Client communication

Bilingual English/Spanish

Time management

Confidentiality

Education

High school diploma or equivalent

Nevada Notary (or ability to obtain)

Tools

Filevine

LeadDocket

Job description

GGRM Law Firm in Las Vegas, NV is seeking an Intake Specialist to handle incoming calls, meet potential clients, and collect case information for practical, compassionate representation. The role emphasizes clear communication, data accuracy, and timely follow-up. You will work with CMS platforms, coordinate with the intake attorney, and help ensure a smooth client onboarding process. This position supports flexible scheduling within a two-hour arrival window and a team-focused environment.