Client Intake Specialist – Empathetic, High-Impact Calls

Greenberg Gross LLP; Chicago (IL); Sur place; USD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Résumé du poste

Greenberg Gross LLP seeks an Intake Specialist to join our Las Vegas office. You will connect with potential clients via calls, texts, and emails, gather detailed information, and create clear summaries for the team.

This role requires empathy, strong communication, and the ability to work in a fast-paced environment. We value bilingual candidates (Spanish a plus), independence with team collaboration, and reliability for overtime.

Qualifications

• Professional communication skills.
• Strong attention to detail and ability to multi-task.
• Intake experience is a plus.
• Great people skills are necessary.
• Call center or high volume call environment preferred.
• Bilingual in Spanish is a plus.
• Tech savvy.
• Ability to work independently as well as in a team environment.
• Ability to work overtime and travel as needed.

Responsabilités

• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes, with the ability to organize the notes into a complete summary.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Connaissances

Professional communication

Attention to detail

Intake experience

People skills

Call center experience

Spanish bilingual

Tech savvy

Team player

Overtime travel

Description du poste

Greenberg Gross LLP seeks an Intake Specialist to join our Las Vegas office. You will connect with potential clients via calls, texts, and emails, gather detailed information, and create clear summaries for the team.

This role requires empathy, strong communication, and the ability to work in a fast-paced environment. We value bilingual candidates (Spanish a plus), independence with team collaboration, and reliability for overtime.