Intake & Scheduling Lead, Front Desk

NYU Langone Health System; Village of Lake Success (NY); On-site; USD 57,000 - 59,000; Full time

Job summary

NYU Langone Hospital-Long Island is seeking a Secretary II - Intake/Scheduler for Manhasset. The role includes greeting patients, scheduling appointments, verifying insurance, and supporting onboarding of new front desk staff.

The successful candidate will lead front desk operations, ensure accurate patient records, and promote a positive patient experience. Strong organizational and communication skills are essential for this on-site position.

Qualifications

• High School diploma and relevant secretarial experience required.
• Three years of secretarial/clerical experience preferred.

Responsibilities

• Greets patients professionally in person and by phone.
• Optimizes provider schedules and patient access with scheduling templates.
• Verifies insurance information and collects data for scheduling and billing.
• Maintains front desk operations and supports onboarding of new staff.

Skills

Front desk operations

Patient greeting

HIPAA compliance

Education

High School diploma

Tools

Scheduling software

Job description

NYU Langone Hospital-Long Island is seeking a Secretary II - Intake/Scheduler for Manhasset. The role includes greeting patients, scheduling appointments, verifying insurance, and supporting onboarding of new front desk staff.

The successful candidate will lead front desk operations, ensure accurate patient records, and promote a positive patient experience. Strong organizational and communication skills are essential for this on-site position.