Intake & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Staten Island Radiology team. The role involves front-end administrative tasks, greeting patients, scheduling appointments, answering calls, and supporting practice operations.

You will obtain authorizations, manage messages, and coordinate with physicians and staff while maintaining HIPAA compliance. The position emphasizes patient experience and accurate record handling within EPIC and MyChart.

Qualifications

• High School Diploma required; strong organizational and communication skills.
• Excellent customer service orientation with professional demeanor.
• Ability to manage multiple tasks and work in a team environment.

Responsibilities

• Schedules patient appointments for visits, treatments, and procedures.
• Answers calls and takes messages; directs to appropriate staff.
• Obtains and documents referrals and authorizations as needed.
• Maintains patient records in EPIC and ensures HIPAA compliance.
• Greets patients and supports access workflow during registration.
• Promotes MyChart enrollment and patient portal usage.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Keyboarding

Education

High School Diploma

Tools

EPIC EMR

MyChart

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Staten Island Radiology team. The role involves front-end administrative tasks, greeting patients, scheduling appointments, answering calls, and supporting practice operations.

You will obtain authorizations, manage messages, and coordinate with physicians and staff while maintaining HIPAA compliance. The position emphasizes patient experience and accurate record handling within EPIC and MyChart.