Radiology Intake Scheduler - Patient Access Specialist

NYU Langone Health; New York (NY); On-site; USD 48,000 - 65,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I – Intake/Scheduler, FGP – Radiology – Garden City. The role supports front-end operations by greeting patients, answering calls, scheduling appointments, and handling administrative duties across the practice.

You will manage referrals, authorizations, patient communications, and ensure adherence to service standards. Strong organization and HIPAA familiarity are essential.

Qualifications

• High school diploma required.
• Excellent organizational, interpersonal, and verbal and written communication skills required.
• Strong customer service orientation and ability to multitask.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Review appointment confirmations and manage waitlists.
• Communicate with patients about upcoming visits, instructions, and required forms.
• Obtain authorizations for services as needed.
• Answer calls, take messages, and route to appropriate contacts.
• Assist with registrations, extract information, and support patient access.
• Maintain patient confidentiality and follow HIPAA and ROI procedures.
• Coordinate physician calendars and send calendar invites.
• Process referrals, authorizations, and patient communications in EPIC.

Skills

Customer service

Scheduling

Communication

HIPAA knowledge

Education

High School Diploma

Job description

NYU Langone Health is seeking a Secretary I – Intake/Scheduler, FGP – Radiology – Garden City. The role supports front-end operations by greeting patients, answering calls, scheduling appointments, and handling administrative duties across the practice.

You will manage referrals, authorizations, patient communications, and ensure adherence to service standards. Strong organization and HIPAA familiarity are essential.