Intake Scheduler — Compassionate Admissions & Care Coordination

Pinnacle Treatment Centers, Inc.; Mount Laurel Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

18 days PTO

401k with company match

Ongoing training and certification opportunities

Full comprehensive benefits package

Discounted tuition and scholarships

Job summary

A leading addiction treatment provider in New Jersey is seeking an Intake Scheduler to manage admissions inquiries and facilitate patient intake. The ideal candidate will be proactive in customer service and possess excellent communication skills. Responsibilities include assessing patient needs and documentation, along with a commitment to teamwork. This full-time role offers a competitive salary, extensive benefits, and professional growth opportunities.

Qualifications

• Ability to work weekends and evenings.
• Assess potential patient's treatment needs.
• Experience in a call center is preferred.

Responsibilities

• Receive and process inbound inquiries from various sources.
• Document patient assessments accurately and promptly.
• Provide compassionate customer service.

Skills

Customer service

Interpersonal communication

Documentation skills

Adaptability

Computer skills

Education

High school or GED

Tools

Microsoft Excel

Office Suite

Telephony platforms

Customer Relationship Manager (CRM)

Job description

A leading addiction treatment provider in New Jersey is seeking an Intake Scheduler to manage admissions inquiries and facilitate patient intake. The ideal candidate will be proactive in customer service and possess excellent communication skills. Responsibilities include assessing patient needs and documentation, along with a commitment to teamwork. This full-time role offers a competitive salary, extensive benefits, and professional growth opportunities.