Intake Specialist — Compassionate Patient Access

Master Center for Addiction Medicine; Glen Allen (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Plans

Vision Plan

401k with employer match

Generous PTO Policy

Employee Assistance Program

Training, learning and development

Job summary

Master Center for Addiction Medicine in Glen Allen, Virginia is seeking an Intake Coordinator to screen patients and conduct intakes at their treatment center. This crucial role connects with callers at their lowest points, providing comfort and education about available services.

The ideal candidate will be detail-oriented, able to multitask, and possess strong communication skills. A comprehensive benefits package including medical, dental, and generous PTO is offered to full-time employees.

Qualifications

• Strong understanding of addiction medicine for initial prescreening.
• Ability to relay information about services offered.
• Must provide exceptional customer service and professional communications.

Responsibilities

• Respond to inquiries related to services offered.
• Conduct initial prescreening and intake interviews.
• Verify and document insurance eligibility and benefits.

Skills

Experience working in a medical office

Ability to use phones and computer software

Experience using EMRs

Compassionate

Experience with addiction and substance abuse community

Education

Current CSAC-A or CPRS certification

Job description

Master Center for Addiction Medicine in Glen Allen, Virginia is seeking an Intake Coordinator to screen patients and conduct intakes at their treatment center. This crucial role connects with callers at their lowest points, providing comfort and education about available services.

The ideal candidate will be detail-oriented, able to multitask, and possess strong communication skills. A comprehensive benefits package including medical, dental, and generous PTO is offered to full-time employees.