Intake & Referral Advocate

Lutheran Services Florida, Inc.; Tampa (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Telehealth

EAP

Life insurance

Holidays & PTO

Retirement plan

Job summary

Lutheran Services Florida, Inc. seeks an Intake and Referral Specialist to support program services and admissions for residential programs. You will screen families, handle intake calls, maintain records, and assist leadership with reports and daily census in a fast-paced setting.

Requirements include a High School Diploma or equivalent and 1–3 years of progressive administrative office experience. Proficiency in Word/Excel, basic accounting knowledge, and professional writing are expected.

Qualifications

• Must possess a High School Diploma or equivalency.
• Associate’s degree or higher preferred.

Responsibilities

• Administrative support to program leadership staff.
• Answering and screening agency telephone calls and scheduling.
• Complete intake/admissions for youth and families entering residential programs.
• Maintain daily census, monthly logs, and prepare monthly reports.
• Data input and reporting in records systems and databases.

Job description

Lutheran Services Florida, Inc. seeks an Intake and Referral Specialist to support program services and admissions for residential programs. You will screen families, handle intake calls, maintain records, and assist leadership with reports and daily census in a fast-paced setting.

Requirements include a High School Diploma or equivalent and 1–3 years of progressive administrative office experience. Proficiency in Word/Excel, basic accounting knowledge, and professional writing are expected.