Intake & Recovery Programs Coordinator I

Seattle's Union Gospel Mission; Washington (District of Columbia); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical / Dental / Vision

Life Insurance

EAP and Mental Health

Paid vacation

Paid sick time

Holidays and floating holiday

Retirement benefits with company match

Continuing Education Reimbursement

Job summary

Seattle's Union Gospel Mission is seeking an Intake Support Associate I to help coordinate the intake process for all mission programs. You will assess applicants, assist with admissions decisions, and collaborate with program teams to create a safe, respectful environment for guests seeking recovery and housing services.

In this faith-based role, you will document screening tools, participate in ongoing staff training, and support volunteers while upholding the mission's values.

Qualifications

• Minimum 1 year of experience in a social services environment.
• Minimum 1 year of customer service experience.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Coordinate all aspects of the intake process including inquiry calls, phone screens, scheduling and intake to appropriate program.
• Assess applicant ability to live independently and evaluate special needs in health care, mental health, and addiction.
• Make admission decisions in collaboration with program management.
• Identify inefficient/ineffective processes and implement improvements.
• Record, report, and maintain required pre-intake screening tools and statistical information into Clarity.

Skills

Microsoft Office Suite

Driver's license

Customer service

Social services

Education

High school diploma or equivalent

Tools

Clarity software

Job description

Seattle's Union Gospel Mission is seeking an Intake Support Associate I to help coordinate the intake process for all mission programs. You will assess applicants, assist with admissions decisions, and collaborate with program teams to create a safe, respectful environment for guests seeking recovery and housing services.

In this faith-based role, you will document screening tools, participate in ongoing staff training, and support volunteers while upholding the mission's values.