Intake & Patient Services Specialist - Bilingual

CentroMed; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CentroMed in San Antonio, TX seeks a Customer Service Representative to welcome patients, register them, and coordinate data entry for encounters and program reports. You will handle billing, eligibility checks, and follow-up on no-shows, while ensuring accuracy and compassionate service in a busy clinic environment.

The role emphasizes bilingual English/Spanish communication, attention to detail, and adherence to policies.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: health care setting preferred; general experience with medical data entry.
• Strong clerical skills including keyboarding and basic math.
• Bilingual English/Spanish preferred.

Responsibilities

• Serve as the primary contact for patients entering the CentroMed system.
• Register patients and process requests for health care, social services and counseling.
• Coordinate encounter data entry to meet program deadlines.
• Conduct and record patient financial reviews, billing, collections and data summaries.
• Assist with outreach activities and other duties as assigned by supervisor.

Skills

Bilingual English/Spanish

Clerical skills

Data entry

Education

High School Diploma or equivalent

Job description

CentroMed in San Antonio, TX seeks a Customer Service Representative to welcome patients, register them, and coordinate data entry for encounters and program reports. You will handle billing, eligibility checks, and follow-up on no-shows, while ensuring accuracy and compassionate service in a busy clinic environment.

The role emphasizes bilingual English/Spanish communication, attention to detail, and adherence to policies.