Intake Operations Manager, Home Health & Hospice

Mercy Co; Mehlville (MO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Job summary

Mercy seeks a Manager for Home Health and Hospice Intake to lead and coordinate Hospice and Home Health operations across Mercy Ministries, starting with Hospice Intake for the East region. You will influence strategic alignment, drive process standardization, and support caregiver engagement to improve patient care and outcomes.

Respond to referrals, collaborate with leaders and clinicians, and ensure efficient workflows across post-acute care services. On-call rotation and day schedule apply.

Qualifications

• Bachelor's degree required in business or related health care field.
• 3-5 years' experience in health operations.
• Prev leadership/management experience preferred.

Responsibilities

• Lead and coordinate Hospice and Home Health operations across Mercy Ministries.
• Oversee Hospice Intake for the East region and drive integration across additional Hospice communities.
• Standardize processes, support caregiver engagement, and optimize resource utilization.
• Monitor operational, quality, and service metrics to meet productivity and financial goals.

Skills

Leadership

Communication

Analytical skills

Education

Bachelor's degree in business or related health care field

Job description

Mercy seeks a Manager for Home Health and Hospice Intake to lead and coordinate Hospice and Home Health operations across Mercy Ministries, starting with Hospice Intake for the East region. You will influence strategic alignment, drive process standardization, and support caregiver engagement to improve patient care and outcomes.

Respond to referrals, collaborate with leaders and clinicians, and ensure efficient workflows across post-acute care services. On-call rotation and day schedule apply.