Intake Operations Lead: Patient Referrals & Insurance

Affinity Health Management; Sarasota (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Affinity Health Management in Sarasota, FL seeks an Intake Manager to lead the patient intake team and manage referral processes for hospice services.

You will coordinate with referral sources, marketing, and clinical staff to ensure smooth transitions, verify insurance, and ensure compliance with CHAP and state requirements.

The role requires strong leadership, communication, and process improvement skills to maintain high-quality patient admissions.

Qualifications

• High School Diploma required or equivalent.
• College degree preferred for advancement.
• Minimum of three years in health care, preferably home care operations.
• Ability to supervise professional and administrative personnel.
• Strong communication, negotiation, and relationship-building skills.

Responsibilities

• Directs daily intake operations and policies.
• Enters referral data into EMR and systems.
• Coordinates with referral sources and clinical teams.
• Oversees insurance verification and authorizations.
• Ensures regulatory compliance (state, federal, CHAP).

Skills

Staff supervision

Public relations

Negotiation

Education

College degree preferred

Tools

Google Drive/Sheets/Docs

Job description

Affinity Health Management in Sarasota, FL seeks an Intake Manager to lead the patient intake team and manage referral processes for hospice services.

You will coordinate with referral sources, marketing, and clinical staff to ensure smooth transitions, verify insurance, and ensure compliance with CHAP and state requirements.

The role requires strong leadership, communication, and process improvement skills to maintain high-quality patient admissions.