Intake Operations Lead

Angels of Care Pediatric Home Health; Prosper (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

Mental Wellness Benefits

401K

Insurance discounts

Job summary

Angels of Care Pediatric Home Health in Sherman, TX is seeking an Intake Supervisor to lead daily huddles, coach coordinators, and oversee referrals to ensure timely responses.

This on-site role requires strong communication, supervisory experience, and a client-first mindset. You will organize workflows, review payroll, and ensure compliance while driving process improvements. Competitive benefits encouraged career growth.

Qualifications

• 2+ years experience in intake, admissions, patient access or similar role.
• Previous supervisory, lead, or training experience.
• High school diploma or equivalent.

Responsibilities

• Lead daily team huddles and individual check-ins to set goals, monitor progress, and support staff development.
• Train and coach Intake Coordinators, including auditing calls and providing feedback to improve service quality.
• Oversee referral pipeline to ensure timely response and high conversion rates.
• Provide direct intake coordination support as needed, such as processing referrals or assisting with urgent calls.
• Collaborate with Branch Directors, Business Development, and clinical staff to ensure smooth assessments and care starts.
• Respond to urgent intake issues with a calm, client-first approach.
• Organize workflow, schedules, and intake processes across assigned regions.
• Review payroll, timekeeping, and bonus reports for accuracy.
• Ensure compliance with policies, procedures, and healthcare regulations while identifying opportunities for process improvements.
• Maintain intake-related reports and share updates with leadership.

Skills

Intake experience

Supervisory

Communication

Education

High school diploma

Job description

Angels of Care Pediatric Home Health in Sherman, TX is seeking an Intake Supervisor to lead daily huddles, coach coordinators, and oversee referrals to ensure timely responses.

This on-site role requires strong communication, supervisory experience, and a client-first mindset. You will organize workflows, review payroll, and ensure compliance while driving process improvements. Competitive benefits encouraged career growth.