Pediatric Intake & Onboarding Specialist

Angels of Care Pediatric Home Health; Melissa (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Mental Wellness Benefits

Competitive Pay

Paid Time Off

Medical, Dental, Vision Plans

401K

Job summary

Angels of Care Pediatric Home Health in Sherman, TX is seeking an Intake Coordinator to manage new patient referrals, verify insurance, and coordinate intake scheduling. You will be the primary contact for families, referral sources, healthcare providers, and internal teams to ensure a smooth start of care.

The role requires healthcare administration experience, strong communication, and meticulous organization. Bilingual Spanish is preferred but not required.

Qualifications

• High school diploma or equivalent required.
• Prior experience in an administrative, healthcare, medical office, patient access, referral coordination, scheduling, or insurance verification role preferred.
• Excellent communication, follow-up, and organizational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Bilingual in Spanish preferred (not required).

Responsibilities

• Handle new patient referrals from hospitals, doctor’s offices, case managers, and other referral sources.
• Collect and verify information for new pediatric home health patients.
• Screen inquiry calls and follow up with families or referral sources to schedule intakes.
• Verify insurance benefits, including Medicaid and private insurance.
• Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes.
• Maintain accurate documentation and follow established intake protocols.
• Support new client onboarding by ensuring all required paperwork and information are completed.
• Communicate with families, internal staff, and community healthcare partners to help coordinate a timely start of care.

Skills

Communication

Organization

Follow-up

Education

High school diploma

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Angels of Care Pediatric Home Health in Sherman, TX is seeking an Intake Coordinator to manage new patient referrals, verify insurance, and coordinate intake scheduling. You will be the primary contact for families, referral sources, healthcare providers, and internal teams to ensure a smooth start of care.

The role requires healthcare administration experience, strong communication, and meticulous organization. Bilingual Spanish is preferred but not required.