Intake Data Specialist – Housing Services

The-Whole-Child-Mental-Health-; Downey (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Whole Child in Downey, CA is seeking an Intake Data Associate to manage front office duties, answer incoming calls, and support program records. The role focuses on maintaining client files, assisting with data entry, and facilitating referrals for families.

As part of Housing Services, you will help collect documents, maintain HMIS entries, and support month-end reporting while ensuring records comply with federal, state, and organization guidelines.

Qualifications

• High School education (or related) preferred.
• Experience in social service setting is advantageous.
• Proficiency with MS Office and client databases (EXYM/HMIS) required.

Responsibilities

• Field incoming calls to appropriate party; provide referrals/resources for families.
• Collect documents from clients (leases, rental calculations, rent receipts, W9).
• Maintain client records and HMIS entries.
• Prepare program files for quarterly and annual monitoring.
• Assist with preparation of case management related reports (outcomes, successes).
• Maintain office supplies and keep the office presentable at all times.

Skills

MS Office

Client communication

Data entry

Organizational skills

Education

High School diploma

Tools

EXYM

HMIS

Job description

The Whole Child in Downey, CA is seeking an Intake Data Associate to manage front office duties, answer incoming calls, and support program records. The role focuses on maintaining client files, assisting with data entry, and facilitating referrals for families.

As part of Housing Services, you will help collect documents, maintain HMIS entries, and support month-end reporting while ensuring records comply with federal, state, and organization guidelines.