Intake Coordinator - Remote & Onsite Healthcare Referrals

Masonicare; Wallingford (CT); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Masonicare Home Health & Hospice in Wallingford, CT is seeking an Intake Specialist for a day shift (9:00am–5:30pm), 40 hours per week. The role combines on-site work in Wallingford with remote elements.

You will accept referrals, complete data entry, verify insurance information, and request initial admissions authorization for Home Health and Hospice services. Responsibilities include coordinating intake information, maintaining databases, assisting with non-clinical tasks, and collaborating

Qualifications

• Experience with computer data entry and basic reporting.
• Proficiency in word processing and creating reports.
• Must have reliable transportation and current driver's license/auto insurance.
• Healthcare experience preferred but not required.

Responsibilities

• Accept and process referrals per agency policy with intake nurses.
• Coordinate intake information for referrals and service management.
• Assist with non-clinical tasks: data entry, filing, phones, referrals, supplies.
• Enter referral information into the health record with payers listed.
• Participate in staff orientation and onboarding.
• Collect information for face-to-face documentation requirements.
• Collaborate with Intake Nurse for complex referrals acceptance.
• Maintain databases and pertinent intake information.
• Work on special projects as needed.
• Communicate with referral sources tactfully with a strong customer service focus.
• Report on time, use time off appropriately, complete education & medical requirements; rotate weekends/holidays.
• Perform other duties as required.

Skills

Computer data entry

Word processing

Report creation

Reliable transportation

Driver's license & auto insurance

Education

High school diploma or equivalency

Job description

Masonicare Home Health & Hospice in Wallingford, CT is seeking an Intake Specialist for a day shift (9:00am–5:30pm), 40 hours per week. The role combines on-site work in Wallingford with remote elements.

You will accept referrals, complete data entry, verify insurance information, and request initial admissions authorization for Home Health and Hospice services. Responsibilities include coordinating intake information, maintaining databases, assisting with non-clinical tasks, and collaborating