Intake Specialist

Masonicare Corp; Wallingford (CT); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Matching 401K

Work-life balance

Career growth opportunities

Job summary

Masonicare Corp in Wallingford, CT is seeking an Intake Specialist to join our Admin Support team. This full-time role combines on-site work in Wallingford with remote components and involves processing referrals, verifying insurance information, and initiating initial authorizations for Home Health and Hospice admissions.

The ideal candidate has a high school diploma, data-entry experience, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Experience with computer data entry, word processing, and reporting.
• Valid driver's license and auto insurance.
• Reliable transportation.
• Experience with medical terminology or employment in a medical setting preferred.

Responsibilities

• Process referrals and complete data entry of referrals.
• Coordinate services for clients and families with staff and resources.
• Assist with non-clinical tasks like answering phones, filing, ordering supplies.
• Enter referral information into the health record.
• Participate in staff orientation.
• Collaborate with Intake Nurse on complex referrals.
• Maintain intake department databases.
• Work on special projects and communicate with referral sources.
• Work weekends and holidays on rotating basis.
• Perform other duties as required.

Skills

Data entry

Word processing

Report creation

Driver's license

Auto insurance

Reliable transportation

Medical terminology

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Specialist

Employee - Full-Time Admin Support Worker Wallingford, CT, US

Salary Range: $18.50 To $25.00 Annually

Day Shift / 40hrs/wk

Shift: 9:00am - 5:30pm

“We are committed to supporting our employees with competitive pay, comprehensive benefits such as medical insurance, dental insurance, vision insurance, paid time off, tuition reimbursement, matching 401K retirement plan, work-life balance, and career growth opportunities.”

*This role will be a combination of on-site in Wallingford, CT and remote*

Accepts and processes referrals, completes full data entry of referral, obtains and verifies insurance information and requests initial authorization for Home Health and Hospice admissions.

Essential Duties and Responsibilities:

• Accepts and processes appropriate referrals to the agency per agency policy in collaboration with Intake Nurses and coordinates all intake information in the management of referrals for service.
• Assures coordination of all required services to clients and families by agency staff and community resources.
• Assists with non-clinical support including, data entry, filing, answering phones, calling referral sources, and ordering supplies.
• Enters referral information into the agency health record including listed payers.
• Participates in the orientation of new staff members.
• Initiates collection of pertinent information related to face-to-face documentation requirements.
• Collaborates with Intake Nurse for final acceptance of complex referrals.
• Maintains databases and pertinent information relative to the needs of the Intake Department.
• Works on special projects as needed.
• Communicates effectively and tactfully with multiple referral sources, maintaining a customer service focus with outside agencies as well as branch personnel and colleagues.
• Will report to work on time, use time off appropriately, and complete annual education & medical requirements. Works weekends and holidays on a rotating basis as determined by department needs.
• Participates in Weekend and Holiday rotation as needed and required.
• Perform other duties as required.

MINIMUM QUALIFICATIONS:

• High school Diploma or equivalency
• Experience with computer data entry, word processing, and creation of reports.
• Maintains current drivers’ license and auto insurance.
• Possess reliable transportation (Exception: Employees who utilize public transportation—Supervisory approval required).
• Previous experience with medical terminology or employment in a medical setting preferred.