On-site Intake Coordinator: Home Health Referrals

UnitedHealth Group; Key West (FL); On-site; USD 19,000 - 34,000; Full time

Job summary

UnitedHealth Group's Island Home Care in Key West is seeking an Intake Coordinator for a full-time, on-site role. You will receive and analyze referral calls, communicate patient information to teams, and help ensure accurate intake processing.

The position requires 1+ year of office procedures and 1+ year of insurance/medical experience. You will collaborate with clinicians and marketing staff and support patients as they access home health services.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals.
• Verify new referring physician licenses on referrals taken in department.
• Research coverage or pay source for each referral and verifies commercial policies and HIQA.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Job description

UnitedHealth Group's Island Home Care in Key West is seeking an Intake Coordinator for a full-time, on-site role. You will receive and analyze referral calls, communicate patient information to teams, and help ensure accurate intake processing.

The position requires 1+ year of office procedures and 1+ year of insurance/medical experience. You will collaborate with clinicians and marketing staff and support patients as they access home health services.