Intake Coordinator: Referrals, Liaison & Patient Education

UnitedHealth Group; Tomball (TX); On-site; USD 28,000 - 41,000; Full time

Job summary

UnitedHealth Group is seeking an Intake Coordinator to analyze referral calls and relay patient information to relevant teams. The role supports coordinated care by capturing complete demographics and clinical details from providers and families.

The position emphasizes effective communication, license verification, payer research, and patient education, with a focus on collaboration between clinical and marketing teams in a dynamic health-care environment.

Qualifications

• 1+ years of medical office experience as intake, billing, or similar field.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

Skills

Medical office experience

Job description

UnitedHealth Group is seeking an Intake Coordinator to analyze referral calls and relay patient information to relevant teams. The role supports coordinated care by capturing complete demographics and clinical details from providers and families.

The position emphasizes effective communication, license verification, payer research, and patient education, with a focus on collaboration between clinical and marketing teams in a dynamic health-care environment.