Intake Coordinator: Referrals & Care Liaison

UnitedHealth Group; Reno (NV); On-site; USD 19,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401k contribution

Job summary

Saint Mary's Homecare, part of LHC Group, is seeking an Intake Coordinator to receive and analyze incoming referral and order calls, then relay patient/referral information to the appropriate teams.

You will obtain demographic and clinical information, verify physician licenses, research coverage, educate patients and families, and act as a liaison between clinical and marketing staff. This role offers a pathway within the UnitedHealth Group family of services.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals.
• Verify new referring physician licenses on referrals taken in department.
• Research coverage or pay source for each referral and verifies commercial policies and HIQA.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Job description

Saint Mary's Homecare, part of LHC Group, is seeking an Intake Coordinator to receive and analyze incoming referral and order calls, then relay patient/referral information to the appropriate teams.

You will obtain demographic and clinical information, verify physician licenses, research coverage, educate patients and families, and act as a liaison between clinical and marketing staff. This role offers a pathway within the UnitedHealth Group family of services.