Intake Coordinator (Saint Mary's Homecare-Reno)

UnitedHealth Group; Reno (NV); On-site; USD 19,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401k contribution

Job summary

Saint Mary's Homecare, part of LHC Group, is seeking an Intake Coordinator to receive and analyze incoming referral and order calls, then relay patient/referral information to the appropriate teams.

You will obtain demographic and clinical information, verify physician licenses, research coverage, educate patients and families, and act as a liaison between clinical and marketing staff. This role offers a pathway within the UnitedHealth Group family of services.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals.
• Verify new referring physician licenses on referrals taken in department.
• Research coverage or pay source for each referral and verifies commercial policies and HIQA.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Job description

Explore opportunities with Saint Mary's Homecare, a part of LHC Group. As part of the Optum family of businesses, we provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Intake Coordinator, you will receive and analyze incoming referral and order calls while effectively communicating patient/referral information to appropriate teams.

Primary Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 1+ years of experience in office procedures
• 1+ years of insurance/medical experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $14.00 to $26.20 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Benefits

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.